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"Often small acts of service are all that is required to be the difference in someone’s day.”

- Dieter F. Uchtdorf -

We’ve all got a great customer service story to tell.

And probably several bad ones too. But what is the ‘secret sauce’ to creating a customer experience that goes viral for all the right reasons?

F.I.T. to serve gets to the heart (and soul) of what it takes to create customer happiness, drive customer loyalty… and have a great day yourself in doing so! (Yep! It’s been proven that delivering great service really does have the feel-good factor!)

Our magazine and workshops are jam-packed with insights, learning, activities, stories and so much more, so that you can fine tune your service skills and deliver those magic, unexpected moments that leave your customers wanting more… and has new customers queuing out the door for a part of the action.

So join us on a learning journey like no other to discover how to make memories for people that they remember for a lifetime by creating happiness.


Coming soon...

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F.I.T. to story tell workshop

Join us for an immersive experience into the world of storytelling in business, and discover powerful techniques to leverage the power of storytelling in your role. 

Our hands-on and dynamic F.I.T. to story tell workshop has been thoughtfully designed to help unlock your full storytelling potential and enable you to be a F.I.T. storyteller - focused, intelligent and thriving. As well as delving into the fundamentals of great storytelling and learning how to use these techniques to be truly F.I.T., you'll discover practical tools to help you craft, curate and tell your own impactful stories and achieve success.

F.I.T. to story tell magazine

We each have a story to tell and an opportunity to engage, inspire and influence those around us. But how many of us are seizing that opportunity?

Our F.I.T. to story tell magazine has been specially designed to help you navigate with ease the wonderful (and sometimes, seemingly complex) world of storytelling and harness its power. 

It's a magazine like no other, packed with learning, insights and opportunities to develop and grow your storytelling skills, but with the simplicity (and beauty) of a magazine..

F.I.T. to to story tell taster event

If we've tickled your curiosity, why not join us for a free F.I.T. to story tell taster event and embark on a journey into the world of storytelling in business.

Our 60-minute, interactive F.I.T. to story tell taster events have been thoughtfully designed to offer a sneaky preview of our F.I.T. to story tell workshops, whilst offering valuable industry insight. So whether you're a storytelling maestro or fresh-faced to storytelling, our taster events are a great way to stretch your thinking...oh and try before you buy, of course!!

"Brilliant workshop, very tailored and personal to the team’s challenges."

F.I.T. to facilitate workshop

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